INN Shifts Technical Support Services

On July 31, the Institute for Nonprofit News closed INN Labs and is shifting to providing news technology support through a mix of staff and partner companies. 

INN will continue to provide technology support for its members. Kay Lima, as technology director, will help news organizations with analytics, Google Ad Grants, donation flow improvements and other NewsMatch support, as well as assistance for member tech staff postings, RFPs, and with sourcing skilled providers. For details, see our updated Technology Services  page. Technology Office Hours, the popular free weekly sessions for news tech help, continues each Friday.

INN will no longer be maintaining the Largo publishing platform and plugins. We are providing documentation and FAQs to assist the open-source community in further developing these resources.

INN regularly adjusts its programming to meet the evolving needs of members. INN Labs was started in 2012 at a time when open-source tools needed a great deal of customization for news uses and few options were available to small publishers. Now, newsrooms have a variety of agencies to choose from, and INN is shifting resources to other programs and services, including major gifts fundraising, distribution partnerships, and reporting collaborations.

An overview of INN’s services and programs is available here.

This change does mean that several of our terrific technology staff are leaving INN after today. They are skilled and creative developers and project managers. Their work has helped build and strengthen this emerging news field, and we want to acknowledge their contributions.